by Ashwin Satyanarayana | Apr 24, 2024 | Business
Would you like to save time and learn how to eCommerce support? Do you want to build systematic processes, rules, and faster ways to deliver delight (on top of products and services) to your customers? Last month, I just threw away a plane ticket (meaning I...
by Ashwin Satyanarayana | Jan 17, 2022 | Ecommerce
Customer support for eCommerce is a profit centre you’re probably ignoring at the moment and it’s not surprising why. Here’s a quick question for you: Just how much do you think customer support — as a business function –collectively earned for...